[Pdweb] Best way to do a FAQ
Frank Barknecht
fbar at footils.org
Fri Sep 26 19:29:06 CEST 2003
Hallo,
I think, one of the useful things on the old pd.org has been the FAQ.
Hans now has created a "Topic" inside the FAQ folder to collect FAQs
interactive. While the interactivity is very important, I think, that
a Topic might not be the best way to organize it. For example, it is
very hard to group items in a Topic or to search for unanswered
questions.
I looked at how plone.org organizes their faq hoping to find a kind of
"FAQ wizard", but they just use a Wikiweb for the FAQ.
This might not be the last word, but I do think that it is at least a
bitbetter than a Topic:
We could collect new questions via comments and then create a list of
unanswered questions by using the back links feature of a Wiki. (using
for example "AnswerNeeded" as a called WikiBadge.
I made an example for this here:
http://www.pure-data.org/Members/fbar/sandbox/AnswerNeeded
What do you think?
ciao
--
Frank Barknecht _ ______footils.org__
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