[Pdweb] Best way to do a FAQ

Frank Barknecht fbar at footils.org
Fri Sep 26 19:29:06 CEST 2003


Hallo,

I think, one of the useful things on the old pd.org has been the FAQ.
Hans now has created a "Topic" inside the FAQ folder to collect FAQs
interactive. While the interactivity is very important, I think, that
a Topic might not be the best way to organize it. For example, it is
very hard to group items in a Topic or to search for unanswered
questions. 

I looked at how plone.org organizes their faq hoping to find a kind of
"FAQ wizard", but they just use a Wikiweb for the FAQ. 

This might not be the last word, but I do think that it is at least a
bitbetter than a Topic:

We could collect new questions via comments and then create a list of
unanswered questions by using the back links feature of a Wiki. (using
for example "AnswerNeeded" as a called WikiBadge. 

I made an example for this here: 
http://www.pure-data.org/Members/fbar/sandbox/AnswerNeeded

What do you think?

ciao
-- 
 Frank Barknecht                               _ ______footils.org__




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